INFONEX HUB
Customer Relationship Management
crm.infonexhub.in
InfoNex Hub · Sales Platform
The Smarter Way
to Convert Leads
InfoNex Hub CRM is a powerful sales and lead management platform for institutes, academies, and B2B businesses — built to capture, nurture, and convert every opportunity.
Leads & Contacts
5
Pipeline Stages
Auto
Workflow Engine
3
User Roles
Lead Capture
Pipeline Board
Tasks & Follow-ups
Activity Logs
Sales Analytics
Workflows
Multi-Branch
Email Templates
Lead Scoring
Reports
Sales Pipeline
Visual Pipeline That Drives Conversions
Track every lead through a customizable pipeline from first enquiry to final enrollment or sale.
New Inquiry
Website / walk-in
Contacted
Call / WhatsApp
Demo / Visit
Product demo
Proposal Sent
Quote shared
Enrolled / Won
Deal closed
What We Offer
Everything Your Sales Team Needs
From the first website enquiry to the final conversion — InfoNex Hub CRM manages the entire sales lifecycle in one platform.
🧲

Lead Capture

Capture leads from the website, mobile app, manual entry, or bulk CSV import. All leads flow into the pipeline automatically.

Multi-Source
📋

Kanban Pipeline

Drag-and-drop pipeline board with custom stages. Move leads instantly and get a live view of your entire sales funnel.

Drag & Drop

Tasks & Follow-ups

Create follow-up tasks, set deadlines, assign to team members, and receive automated reminders so no lead goes cold.

Never Miss
📞

Activity Logs

Log every call, visit, email, and note against the lead. Full interaction history visible at a glance for every team member.

Full History
🤖

Workflow Automation

Set rules to auto-assign leads, send alerts, escalate stale leads, and trigger follow-up tasks based on stage changes.

Auto-Rules

Lead Scoring

Auto-score every lead based on activity, engagement, and time in pipeline. Focus your team on the highest-priority opportunities.

Smart Score
🏢

Multi-Branch Support

Manage leads, agents, and pipelines across multiple branches or locations. Role-based access ensures data security per branch.

Multi-Branch
📊

Sales Analytics

Conversion rates, agent performance, pipeline value, monthly targets, and revenue forecasts — all in real-time dashboards.

Real-Time
📧

Email Templates

Pre-built email templates for follow-ups, proposals, and welcome messages. Send personalized emails directly from the CRM.

Personalized
📥

Bulk CSV Import

Import hundreds of leads at once via CSV. Smart duplicate detection ensures your pipeline stays clean and accurate.

Bulk Import
📱

Mobile Ready

Log calls, update lead status, and assign tasks from any device. The CRM is fully responsive for field sales teams on the go.

Any Device
💰

Payments & Fees

Track fee collection, partial payments, and outstanding balances. Integrated payment status visible against every enrolled lead.

Fee Tracking
360°
Lead Visibility
Auto
Workflow & Alerts
Real-Time
Sales Dashboard
0
Leads Missed
Process
How It Works
A seamless sales journey from first enquiry to successful enrollment in five steps.
1

Capture

Lead enters via website form, walk-in, call, or CSV import

2

Assign

Auto-assigned to sales agent with task created for follow-up

3

Nurture

Log calls, send emails, schedule demos and track every interaction

4

Propose

Share proposals, follow up on decisions and move stages in pipeline

5

Convert

Close the deal, enroll, collect fees and mark lead as Won

User Roles
Built for Your Entire Sales Team
Distinct, purpose-built experiences for admins and sales agents.

👤 Admin / Manager

Full visibility and control across the entire CRM
  • View and manage all leads across all agents
  • Create pipeline stages and customize workflows
  • Assign and re-assign leads between agents
  • Set monthly sales targets per agent or branch
  • View full analytics, reports and conversion rates
  • Configure email templates and automation rules
  • Manage multi-branch teams and access control
  • Import leads in bulk and archive inactive ones

🧑‍💼 Sales Agent

Focused view of personal leads and tasks
  • View and manage own assigned leads
  • Move leads through pipeline stages
  • Log calls, visits, emails and notes
  • Create and complete follow-up tasks
  • View personal performance dashboard
  • Track own target vs achievement monthly
  • Send emails using pre-built templates
  • Receive overdue task notifications and alerts
"
InfoNex Hub CRM turns every enquiry into an opportunity and every follow-up into a relationship — so your sales team never lets a lead slip through.
— InfoNex Hub, Product Team
Why InfoNex Hub CRM
What Makes Us Different
🌐
Website-to-CRM Lead Flow
Enquiry and demo forms on your website automatically create leads in the CRM — zero manual entry needed for online enquiries.
🤖
Smart Workflow Engine
Define automation rules that trigger on lead age, stage change, or score — auto-assign, alert, and escalate without manual intervention.
🔔
Overdue Task Reminders
Daily 9AM email reminders for overdue tasks. Agents always know what needs attention — no lead stays untouched.
Auto Lead Scoring
Every lead gets a score based on activity, recency, and engagement. Agents see the hottest leads first and prioritize accordingly.
🏢
Built for Institutes & B2B
Designed for training institutes and education businesses with course interest tracking, enrollment conversion, and fee collection.
📊
Duplicate Detection
Smart detection prevents duplicate entries on same phone or email — keeping your pipeline clean and agent workload accurate.
Technology
Built on Solid Foundations
Modern, scalable, and secure infrastructure for sales operations.
Backend
🟢 Node.js
⚡ Express.js
🐘 PostgreSQL
🔮 Prisma ORM
🔐 JWT Auth
Frontend
⚛️ React 18
⚡ Vite
🎨 Tailwind CSS
📊 Recharts
🔄 TanStack Query
Infrastructure
🐧 Linux Server
🔒 HTTPS / SSL
📦 PM2 Process
🌐 Nginx Proxy